Returns & Exchanges

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

All sales are final; we only accept returns if there have been a mistake in the shipment of the product on our side.

To be eligible for exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging. The buyer is responsible for returning the initial order and must pay the shipping fees of the exchanged product. Send us an email at info@webstip.com and send your item to: 6843 Bevis Ave. Van Nuys CA 91405. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

To complete your exchange/return, we require a receipt or proof of purchase.